For people searching for:
- Residential care
- Respite/short stay
- 4 for 3 on respite care
- 20% off care placements

Everything you need to know:
Jennifer Howes
Care Home Manager

Cromwell House care home in Norwich
Cromwell House is a modern care home in Norwich, providing high-quality residential care and short stay respite care for up to 38 residents. Conveniently located near Norwich city centre, Cromwell House offers a peaceful, welcoming environment with easy access to shops and attractions. As a dedicated provider of residential care, we deliver 24-hour personalised support that promotes wellbeing and independence for every resident.
At Cromwell House, each resident benefits from an individual care plan and key worker, whether staying long-term or for short stay respite care. Our residential care home in Norwich features comfortable en-suite rooms, cosy communal lounges, a tranquil chapel and beautiful gardens. Residents enjoy relaxing outdoors, socialising, or joining in with gardening. Cromwell House provides a supportive, friendly community where every resident truly feels at home.

Beautiful outdoor spaces at Cromwell House
The gardens at Cromwell House are a vibrant part of daily life in our residential care community. Thoughtfully designed and lovingly maintained, they offer residents a tranquil escape to enjoy nature. From shaded seating to vibrant flowerbeds and curious wildlife, the gardens at Cromwell House create moments of peace, conversation and having a connection with the outside.
Our residential care community loves making the most of the outdoors. The summer house hosts everything from family tea times to lively garden parties, including the much-loved summer fete with BBQs and music. And there's plenty of opportunity for the green-fingered among us. Our residents can take part in gardening or enjoy the view from the conservatory on cooler days. At Cromwell House, the garden is a place to grow, gather, and feel at home.

Support that speaks for itself
At Cromwell House in Norwich, our approach to residential care is deeply personal. We take time to understand each resident’s story, tailoring support to help them feel confident, comfortable, and valued. With cosy en-suite bedrooms, inviting lounges, a peaceful chapel, and a friendly hair salon, Cromwell House offers a warm, homely environment where residents can relax, connect and enjoy everyday comforts.
Life at our residential care home in Norwich is full of activity and joy. Cromwell House hosts regular events like carpet bowling, sing-alongs, and visits from entertainers. Day trips to local attractions, such as the Norfolk Broads or Yarmouth Sea Life Centre, add excitement. Residents shape daily life through meetings and the quality circle, ensuring Cromwell House remains a vibrant, inclusive place to live.
Facilities
En suite rooms
Single furnished en suite bedrooms
Activities schedule
A variety of regular fun activities every week
Lounges
Comfortable lounges and communal areas
Call system
24/7 call system in every room
Chaplaincy
Dedicated chaplain, and chapel, for spiritual support or private reflections
Wheelchair accessible
Wheelchair accessible with lifts to upper floors
Salon
Hairdressing salon for care and pampering
Gardens
Landscaped gardens with patio areas
Music therapy
Enhancing wellbeing through the power of music
Wifi
Available throughout the care home to residents and guests

Offers available
Choose between...
20% off first three months
For a limited time, save 20% on the first three months of a self funded, permanent care placement.
4 weeks respite care for the price of 3
Book now to receive four weeks of respite care for the price of three.
Subject to availability. Terms and conditions apply.

MHA offers respite care in the heart of Norwich
Our respite breaks are an ideal short stay care solution with temporary support for you or your loved ones in our capable and experienced hands.
Why choose a respite break?
- An opportunity for carers to take a break and enjoy a holiday
- Help with further recovery after a hospital stay
- A trial visit to experience life in a care home before permanent choices are made.
Find out more about MHAs respite care
Ratings and family feedback
Your life with MHA

Our high standards
We’re dedicated to providing some of the highest quality care and support to older people across England and Wales, and are proud that our commitment is recognised and reflected in our independent care inspection reports.

We're a Top 20 care home group
We’re delighted to be recognised once again by carehome.co.uk as a Top 20 care home group. We’re proud to have received this award consistently since 2018 - a true testament to the dedication and compassion of our colleagues.

Our dedicated activities co-ordinators
We are proud that all homes have an activities co-ordinator who makes sure that the home is offering different types of engagement for you to enjoy: fulfilling the physical, mental, emotional and spiritual needs of our residents.

Chef prepared meals
We’re dedicated to providing high quality, freshly cooked meals, balanced menus, a range of choice and the highest food safety standards to our residents.

Your safety is our priority
When choosing an MHA care home, you can be sure of our dedication to protecting residents, caring for each individual in a safe and secure environment which is tailored to their personal needs.

Our tailored dementia care
We're passionate about providing exceptional support for people living with dementia, their family and friends.

Keeping you connected
We recognise the health and fulfilment benefits of keeping in touch with your loved ones so we actively encourage this across our care homes in ways which suit you.

Chaplaincy & spiritual support
We're proud to provide all our residents with pastoral care through our dedicated chaplaincy services. We place great importance on nurturing the mind, body and spirit of those we care for, their families and our colleagues of all faiths and none.

Seize The Day programme
Whether you've always wanted to ride a white knuckle roller coaster, enjoy a former pastime, or simply visiting a location that holds special memories, with MHA’s unique Seize The Day initiative almost anything is possible.

Compassionate end of life care
At MHA, we are here to ensure your loved one lives as comfortably as possible by managing their physical discomfort, delivering emotional, psychological and spiritual care, all while offering round-the-clock practical support.
News

Plenty to celebrate at MHA Cromwell House as resident celebrates 101st birthday

MHA launches Key to Me programme, designed to unlock conversations and increase connections.
Your next steps
We know that choosing a care home for yourself or a loved one can feel emotional and overwhelming. That’s why we’re here to support you every step of the way. From the moment you get in touch, we’ll work closely with you to make sure everything is handled with care, compassion, and understanding.

Step one
Speak to our team
Contact our friendly care team for a quick, informal chat. You can get in touch either by telephone or via our online care placement enquiry form. We'll speak to you about you or your loved one's care needs and answer any questions you might have.

Step two
Arrange a care home visit
The best way to get a sense of our care home is to pop in for a tour. We'll invite you to meet our manager, care team, and residents, and have a look around our home and its facilities. We’d be delighted to show you around!

Step three
Care home assessment of needs
We’ll carry out a thorough assessment of you or your loved one's medical, care, and mobility needs at a location convenient for you to make sure we can provide a safe and comfortable home.

Step four
Decision and availability
If we're able to support your care needs, we’ll confirm the availability of a suitable room and chat with you about when you or your loved one might be ready to move in.

Step five
Settle into your new home
When you move into our home, we welcome you or your loved one to bring along the keepsakes and belongings that make it feel like home. During the first few weeks, we’ll focus on helping you or your loved one settle in comfortably and ensuring all care needs are fully met.
Where you'll find us
Cromwell House Care Home1B Cecil Road, Norwich, NR1 2QJ
You’ll find Cromwell care home in Norwich, conveniently located on Cecil Road. It’s an ideal position for visiting family and friends - easily accessible from the A140, and just a short distance from the beautiful Norwich Cathedral.
Bus stop
Lady Betty Road
0.2 miles
Train station
Norwich Train Station
2.4 miles
Pubs & restaurants
Debut Restaurant 0.4 miles
Trafford Arms 0.5 miles
Shops
Sainsburys 0.8 miles
Asda 1.1 miles
Parkland
Chapelfield Gardens 1.2 miles
Cathedral
Norwich Cathedral 2.6 miles
Contact us
Get in touch with our care team to discuss the care needs of yourself or a loved one and arrange a showround of our home.
Read more about what make our care home special, including information on the facilities and services that we have to offer.
Explore information about our care home fees, what's included in your charges, and the funding options available to you.
Discover a rewarding career where you’ll make a real difference to the lives of older people in your local community.
We’re looking for committed and passionate volunteers to enable the people we care for and support to live later life well.