Why we’ve updated our employer brand

Across the care sector, recruitment continues to be one of the biggest challenges - particularly in frontline roles. The need for compassionate, skilled people has never been greater, and at MHA we want to ensure that when people consider their next role, we stand out for all the right reasons.

That’s why we’ve refreshed our employer brand: to better communicate what makes working at MHA unique. From the words we use to the stories we share, our new approach helps us show the values that underpin our charity, the sense of purpose our colleagues feel, and the impact they make every day.

And while recruitment is a challenge for the sector, we’re proud that MHA has one of the highest colleague retention rates in care. It’s a testament to the positive culture we’ve built and the way our people feel supported, recognised and valued in their work. This refreshed brand now helps us share that message more clearly with others who may be looking to join us.

You’ll now see this look and feel across all our job adverts, social media channels and recruitment campaigns, helping us connect with people who want to be part of something meaningful.

A new and improved careers website

As part of this update, we’ve also launched a completely redesigned careers website that puts jobseekers at the centre of the experience.

The new site brings together everything someone might want to know about working at MHA - whether you’re interested in care, chaplaincy, catering, housekeeping, corporate services or leadership roles. It reflects our values more clearly, showcases the diversity of our roles, and brings to life the real stories of the people who work here.

We’ve included:

Striking new imagery and video content that gives a genuine sense of what it’s like to work in our homes, schemes and offices
First-hand stories and testimonials from MHA colleagues across different roles and services
Dedicated pages for different career areas, with clear progression routes and role overviews
Simplified job search and application tools, making it easier to find and apply for roles that match your interests and skills
AI-powered shortlisting, helping candidates receive faster responses
A helpful chatbot, providing support and answering questions 24/7
Mobile-friendly design, ensuring the whole experience works seamlessly on any device.

We know that applying for a new role can feel daunting - so we’ve designed the site to be welcoming, informative and supportive, whether you’re just exploring or ready to apply.

Could you see yourself here?

Whether you’re just starting out, looking for a change, or returning to a career with purpose, we’d love you to explore what MHA has to offer.

Visit careers.mha.org.uk to find out more about our roles, our values, and how you can be part of something that truly matters.

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