For people searching for:
- Residential care
- Respite/short stay
Everything you need to know:
Jennifer Howes
Care Home Manager
Cromwell House care home in Norwich
Cromwell House is a modern, purpose-built care home offering personalised residential and respite care for up to 38 residents. Nestled in a quiet residential area near Norwich city centre, the home provides easy access to shops, cafés, and local attractions, while offering a peaceful environment with beautiful landscaped gardens.
Each comfortable, en-suite room can be personalised with residents' own furniture, creating a true home-from-home feel. Our dedicated team provides 24-hour person-centred care, focusing on each resident’s unique needs and preferences, so they can enjoy maximum independence with the reassurance that support is always available.
Every resident has an individualised care plan and a key worker who ensures their well-being is prioritised each day. Whether for a short-term stay or long-term care, Cromwell House is a welcoming, supportive community where residents thrive.
Your life with MHA
Our high standards
We’re dedicated to providing some of the highest quality care and support to older people across England and Wales, and are proud that our commitment is recognised and reflected in our independent care inspection reports.
We're a Top 20 care home group
We were are delighted to be well-recognised as one of the best care providers in the UK according to the leading care home review site, carehome.co.uk who have announced MHA as a Top 20 care home group. It is a real testament to our dedicated colleagues.
Our dedicated activities co-ordinators
We are proud that all homes have an activities co-ordinator who makes sure that the home is offering different types of engagement for you to enjoy: fulfilling the physical, mental, emotional and spiritual needs of our residents.
Chef prepared meals
We’re dedicated to providing high quality, freshly cooked meals, balanced menus, a range of choice and the highest food safety standards to our residents.
Your safety is our priority
When choosing an MHA care home, you can be sure of our dedication to protecting residents, caring for each individual in a safe and secure environment which is tailored to their personal needs.
Our tailored dementia care
We're passionate about providing exceptional support for people living with dementia, their family and friends.
Keeping you connected
We recognise the health and fulfilment benefits of keeping in touch with your loved ones so we actively encourage this across our care homes in ways which suit you.
Chaplaincy & spiritual support
We're proud to provide all our residents with pastoral care through our dedicated chaplaincy services. We place great importance on nurturing the mind, body and spirit of those we care for, their families and our colleagues of all faiths and none.
Seize The Day programme
Whether you've always wanted to ride a white knuckle roller coaster, enjoy a former pastime, or simply visiting a location that holds special memories, with MHA’s unique Seize The Day initiative almost anything is possible.
Compassionate end of life care
At MHA, we are here to ensure your loved one lives as comfortably as possible by managing their physical discomfort, delivering emotional, psychological and spiritual care, all while offering round-the-clock practical support.
News
“Have fun, stay active & keep young at heart” secret to a long life for resident at MHA Cromwell House
Your next steps
We know that choosing a care home for yourself or a loved one can feel emotional and overwhelming. That’s why we’re here to support you every step of the way. From the moment you get in touch, we’ll work closely with you to make sure everything is handled with care, compassion, and understanding.
Step one
Speak to our team
Contact our friendly care team for a quick, informal chat. You can get in touch either by telephone or via our online care placement enquiry form. We'll speak to you about you or your loved one's care needs and answer any questions you might have.
Step two
Arrange a care home visit
The best way to get a sense of our care home is to pop in for a tour. We'll invite you to meet our manager, care team, and residents, and have a look around our home and its facilities. We’d be delighted to show you around!
Step three
Care home assessment of needs
We’ll carry out a thorough assessment of you or your loved one's medical, care, and mobility needs to make sure we can provide a safe and comfortable home.
Step four
Decision and availability
If we're able to support your care needs, we’ll confirm the availability of a suitable room and chat with you about when you or your loved one might be ready to move in.
Step five
Settle into your new home
When you move into our home, we welcome you or your loved one to bring along the keepsakes and belongings that make it feel like home. During the first few weeks, we’ll focus on helping you or your loved one settle in comfortably and ensuring all care needs are fully met.