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Professional referrals
Working with health and social care professionals to match your clients and patients to high-quality care homes

Care homes you can trust
As the UK's largest charity care provider, we work closely with local authorities, NHS, clinical commissioning groups (CCGs) and other professional organisations to ensure older people across England and Wales receive the highest quality care to enable them to live later life well. We provide:
- residential care
- nursing care
- dementia care
- dementia nursing care
- palliative and end of life care
- short-term respite care.
If you are a health or social care professional looking to refer a client or patient to one of our care homes and wish to find out more about a specific MHA care home or check current available places, we are here to help. We are always happy to support with social worker referrals, GP referrals, district nurse referrals and community referrals.
Professional care home referrals in five simple steps

Find a care home
Search for a suitable care home for your client or patient by using our care home finder.

Contact the care home
Get in touch with the care home directly by phone or by submitting an online enquiry form to check availability. You’ll find the contact details on each care home’s webpage.

Reviewing your referral
The care home team will review your referral and get in touch with you, usually on the same day, to discuss and confirm the next steps.

Care assessment
If the home has availability to meet your client’s or patient’s care needs, they will arrange an assessment. You’ll need to provide a copy of their care plan along with any other relevant documentation such as a financial assessment.

Admission
If a place can be offered, the care home will support you in completing any necessary application forms.
Our dedicated team will work closely with you and your client or patient to make the move as smooth as possible, ensuring they feel comfortable and supported from day one. We look forward to welcoming them to their new home and helping them settle in as part of our warm and friendly community.

Why choose us
As Britain's leading charity care provider dedicated to enriching the lives of older people, we are committed to delivering exceptional care, accommodation, and support services across Britain, ensuring the highest quality of life at every stage of later life.