Annual reports & accounts
Download and read our annual report and accounts where we reflect on the compassionate care and support we provide to older people across Britain and our steadfast commitment to our mission and values.
Annual Report & Financial Accounts 2024/25
2024/25 marked the final year of our One MHA five-year strategy. The year remained as challenging as the previous years, with continuing financial pressures as we gradually built back occupancy, reduced spend on agency staffing, and sought to mitigate the challenges of the energy and cost of living crises, as well as the under-funding of the sector. As a consequence, MHA has had to make further
changes to our service portfolio, so that we can continue to thrive as a charity supporting people to live later life well.
Looking ahead, our next five-year strategy, builds on the blueprints we developed over the life of our previous strategy, shaping the future of our services and central support functions. It will see MHA investing in significant system and process change, improving the ways in which we engage with those who use our services, and enhancing key areas. By creating an inclusive culture of collaboration and continuous improvement, we will build a strong foundation for the future and ensure that MHA remains responsive and effective.