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News & blogs
Retirement Living Fee Review 2025/26 - Frequently Asked Questions (FAQs)
News
Retirement Living Fee Review 2025/26 - Frequently Asked Questions (FAQs)
17 February 2025
10 minutes
MHA is a charity, what happens to your surplus/profits?
What happens to MHA’s charitable donations?
What is the difference between fees and charges?
How did you calculate my fees and charges?
Why are you increasing staff pay?
What is MHA doing to reduce costs?
How is my rent calculated?
Is my rent charged over a 52-week period?
What if my account is in arrears?
What is a service charge budget and what does it cover?
When do you contact me about my service charge?
What is a variable service charge?
What is a fixed service charge?
How do we calculate the amount that will be charged?
Why do leaseholders pay a different charge to tenants?
How is the management fee calculated?
How does Housing Benefit affect my charges?
How is the wellbeing charge calculated?
How is ground rent calculated and where can I find my charges?
How do I pay my contents insurance?
How do I pay my fees and charges?
If I have concerns about the new charges/fee increase, what can I do?
Latest articles
News
15 December 2025
3 minutes
Longest serving head office colleague at MHA marks 35-year work anniversary
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News
15 December 2025
2 minutes
Amazing support shown to MHA Morel Court as community rallies round to raise thousands during Christmas fayre
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News
12 December 2025
2 minutes
Celebrations at MHA Hall Grange as care assistant marks 20-year service
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