Telephone Befriender - Nationwide

As a Volunteer Befriender you will help improve the quality of life for older people who are socially isolated and may feel lonely. Our befrienders are introduced to an older person with the purpose of them spending an time on the telephone to bring friendship, and a chance to chat. 

Volunteer Telephone Befrienders provide support and friendship to older people who may be feeling lonely or isolated over the telephone.   You can call them regularly, at a time that suits you both, and have a friendly chat about anything that interests you. You can also offer emotional support, encouragement and reassurance to someone who may be going through a difficult time. 

Befriending can help reduce feelings of social isolation and loneliness, improve mental and physical health, increase confidence and self-esteem, and enhance the quality of life of older people.  You can also enrich your own life with new experiences and friendships. You will also gain valuable skills and knowledge that can enhance your personal and professional development.

We ask for a minimum commitment of one hour per week for at least six months. All calls are made over the phone and can be scheduled at a time that works for both of you.

This is a flexible volunteer role you can do from home, making it ideal if you have limited time or want to fit volunteering around work or other commitments.

You will receive ongoing support and guidance from a local coordinator who will match you with an older person, monitor your progress, and provide feedback. You will also have access to online resources, training opportunities, and peer support from other volunteers.
Any out of pocket expenses will be paid.